This article investigates how small companies providing new-technology-based services (T-KIBS) manage their client contacts. Many KIBS companies have extensive and close contacts with their clients, to the extent that their services can actually be co-produced together with the clients. This...

As the wide use of the network concept within and outside marketing implies, the term may be filled with different meanings depending on the textual and disciplinary context. This is true especially as far as the currently popular IMP (Industrial/International Marketing and Purchasing) group...

This paper is based on the early stages of an international collaborative project investigating the structural changes of the confectionery sectors in Finland and the U.K. over the past two decades. An institutional perspective is used to extend conventional understandings of industries via the...

Summary This article provides new knowledge on how women manage small companies in the context of the Finnish ICT sector. Adopting a social constructionist perspective on management and gender, and drawing on ethnographic research methodology, the article examines how women owner-managers of...

This article focuses on the cultural and textual (re)production of the taken-for-granted assumptions of orthodox strategic management in city management practice. It is suggested that in order to make sense of the persistence of some of the classic difficulties of strategic management we need to...

Over the past three decades strategic management has become a crucial aspect of business education and practice. At the core of strategic management - linking technique to worldview - is modelling (e.g. value chain, SWOT analysis) whereby the complex elements of strategic thinking are...