This article reports on a small and medium enterprise (SME) survey carried out by the ResearchICTAfrica (RIA) in 14 African countries. It argues that the negative return on investment reported in the literature can be attributed to the failure to distinguish between the formal and informal...

This paper analyses the link between mobile termination rate reductions and retail prices. It draws on in-depth case studies of South Africa, Namibia and Kenya where regulators have reduced termination rates towards the cost of an efficient operator. To varying degrees these have all led to...

This paper analyses the link between termination rate reductions and retail prices. It draws on in-depth case studies of South Africa, Namibia and Kenya where regulators have reduced termination rates towards the cost of an efficient operator. To varying degrees these have all led to lower...

While the 2007/8 African ICT access and usage survey demonstrated alarmingly little access to the Internet on on the continent together with a large-scale absence of computers and smart phones and compounded by the high cost of connectivity, (Gillwald & Stork 2008), the mobile phone is now the...