This paper focuses on changes in leadership’s discourse about the "triple bottom line" in Ben & Jerry’s ice cream from its founding days through to its acquisition by and integration into Unilever. For this study, the authors analyzed CEO claims about "who we are" from their letters in...

The social business idea borrows some concepts from the capitalist economy, and therefore the implementation of social businesses can likewise borrow some concepts from conventional business literature. As an illustration, the notion of business model, which is currently attracting much...

This paper concentrates on the analysis of organizational resources, competencies and capabilities as well as on the organizational architectures which facilitate their acquisition and use. On the basis of these concepts, the paper proposes an analysis grid which is then applied to a case study...

Inter-organizational communities of practice (IOCoPs) are today an emergent research topic and studies in this area are still in an exploratory phase. Theoretical mechanisms are vaguely specified and empirical studies are incipient. For this reason, this paper firstly aims at presenting the...

How can an organization define policy for managing its knowledge ? In this article, an integrative model is proposed : the Learning Mix. It consists of 4 interacting facets: Information Technology, Learning Structure, Knowledge Portfolio and Learning Identity.

The authors argue that the creation and sustaining of a firm's competitive advantage must be heavily based on the dynamics of how the firm's resources are acquired and managed. Such a resource-based view leads into a study of the relationships between organizational learning and competitive...

This article presents two methodologies for evaluating organizational effectiveness and program costs versus benefits in organizational change programs. The first methodology describes the development of a standardized approach for identifying, defining, and measuring indicators of work behavior...