The services sector plays a critical role in the economy as it makes available to other productive sectors an environment to be more efficient by providing inputs in their production and distribution activities. However, in a globalized setting, a more efficient services sector does not only...

This study demonstrates the use of a laboratory experiment for investigating the effects of social interaction on the dynamics of travellers' choice behaviour. A small-scale exploratory experiment is carried out. Analyses are conducted using statistical tests, descriptive methods and learning...

This study attempts to apply an agent-based approach to modelling a social dilemma of travel mode choice considering psychological and sociological aspects. A traveller is modelled to have expectations, which shows the traveller's beliefs about the influence of other group members on his action,...