In contemporary consumer culture, products and brands carry cultural value that defines consumers and their relationships to their environments. To be effective in consumer marketing, electronic commerce must communicate cultural value by creating cultural presence in virtual environments that...

Organizational research argues that under relational forms of governance a high degree of both information pooling and physical interaction are necessary for inter-organizational knowledge creation. Yet, recent studies of information and communication technologies (ICTs) suggest that both...

This analysis of 481 negotiations in Michigan over the period 1987–91 suggests that fundamental changes may have occurred recently in collective bargaining in small firms. Only 33% of the negotiations conformed to the traditional model of arm's-length collective bargaining; the balance...

Examining data from two national surveys of matched pairs of union and management lead negotiators, the authors evaluate the current state of practice in labor relations and test several propositions related to the transformation of American industrial relations. They find that 30–40% of...

Charles Whalen’s book identifies avenues leading to the revitalization of industrial relations as an academic discipline. The contributors, a stellar assemblage of the field’s leading scholars, demonstrate there is much work to be done: the scope and intellectual content of...

Lean practices and principles build on a half-century of successive initiatives aimed at transforming social and technical systems in organizations. While they are send as central to the revitalization of the U.S. aerospace industry, there is great variation in the degree to which lean...

This analysis of 481 negotiations in Michigan over the period 1987-91 suggests that fundamental changes may have occurred recently in collective bargaining in small firms. Only 33% of the negotiations conformed to the traditional model of arm's-length collective bargaining; the balance involved...

Examining data from two national surveys of matched pairs of union and management lead negotiators, the authors evaluate the current state of practice in labor relations and test several propositions related to the transformation of American industrial relations. They find that 30-40% of the...

This study examines how a transformation in patterns of conflict and cooperation affected economic performance in 25 work areas of a large, unionized manufacturing facility in the period 1984-87. Unlike most studies of industrial relations and economic performance, this study clearly...