Several shortcomings of traditional innovation diffusion research create major impediments to the ‘holistic’ understanding of diffusion of innovations as well as to the development of effective strategies of policy intervention to facilitate diffusion process. Among the major...

In the recent times, India has emerged as one of the fastest growing telecom markets in the world and witnessed a telecommunication revolution brought about by a collaboration of government, industry, and the scientific community. It has truly been a success story of indigenous technology...

This paper shows the utility of systems approach by extending the traditional innovation models and incorporating and integrating into them selective critical structural variables to map their interaction and explain the inherent dynamism. Conventionally, the approaches in explaining the...

Melbourne Pathology, a subsidiary of Sonic Health Care, provided a comprehensive range of pathology services as an aid in the diagnosis and treatment of patients in Melbourne and Central Victoria. In a capped funding and highly regulated market such as the pathology service market in Australia,...

In this paper, we consider a generic product line design and positioning problem in the context of variety creation using a core product and add-on services. While the functional output of the core product is identical across the products, product variety is created using add-on services that do...

Stability is essential for long term sustainability of supply chain networks. The literature on supply chain coordination focuses on enhancing network efficiency, and stability issues are largely unexplored. In this paper, we consider a two-tier supply chain network with a marketing agent...

This paper presents simple approximations for networks of queues with overtime operation at some stations. This type of network is commonly encountered in several manufacturing applications. We provide bounds on the performance of the approximations for single and multiple machine stations. Our...

Queueing networks have been used to model the performance of a variety of complex systems. Since exact results exist for only a limited class of networks, the decomposition methodology has been used extensively to obtain approximate results. In this paper, we consider open queueing networks with...

In this paper, we address the product-family design problem of a firm in a market in which customers choose products based on some measure of product performance. By developing products as a family, the firm can reduce the cost of developing individual product variants due to the reuse of a...

We address the process-switching decision of a firm that adopts a mixed process strategy with respect to a new product in the context of product life cycle uncertainty. A mixed process strategy uses a flexible process in the early stages of the product's life cycle and later switches to a...