The financial crisis which manifested in the USA in 2008, revealed the extent to which the largest and most interconnected financial institutions in the USA had become 'too big to fail', i.e., so systematically and significantly interwoven with each other and the entire US and global financial...

This paper examines the combined use of predictive analytics, optimization, and overbooking to schedule outpatient appointments in the presence of no-shows. We tackle the problem of optimally overbooking appointments given no-show predictions that depend on the individual appointment...