In this paper we explore how a firm can develop disaster immunity—the capability to manage disaster-through the exploitation of market acuity and supply network partnerships. We use the hierarchy of capabilities framework and a social capital lens to view partnerships wherein a service supply...

An existing taxonomy of workload control rules is adapted to classify 25 workload control rules and their components examined in prior research to create a basis to model how three workload control rule components - order selection, work aggregation and buffer limits - affect shop performance in...

Although past research has reported the benefits of intuition in new product decision-making (i.e., higher quality product; enhanced customer satisfaction), intuition has largely been studied as an individual phenomenon and little work has examined the role of intuition on new product...