This paper focuses on describing how capacities and competences could be use for achieving a sustainable competitive advantage within hotels management since tourism has gained a special position in the export of services and regional development and entrepreneurship in Latvia, and played a...

In today’s globalizing world it is of importance for managers to manage the constantly growing workforce diversity. Besides the generally promoted idea of diversity management, often limited to fair employment, less attention has been paid to the advantages and hidden potentials of diversity....