The automotive industry operates in a very competitive market which requires controlling product costs, improving the product quality and shortening the development lead time. Cost estimation requires quality data and information, therefore this research project identified several issues that...

Business process re-engineering (BPR) has become a popular management prescription. The fundamental message of BPR is that through the redesign of business processes, significant performance improvements can be achieved. While BPR with its doctrine of radical performance improvement is a...