Large-scale evacuations are a recurring theme on news channels, whether in response to major natural or manmade disasters. The role of warning dissemination is a key part in the success of such large-scale evacuations and its inadequacy in certain cases has been a ‘primary contribution to...

This paper introduces the concept of active monitoring business processes to maintain their reliability so that a business can continually satisfy key stakeholder requirements. A case study is used to illustrate how a chemical company improved and maintained the reliability of key business...