This paper argues that the ‘New Public Management’ paradigm for public management theory and practice that has prevailed for the last thirty years is both flawed in theory and has failed in practice. We argue for an alternative to this paradigm that is rooted with the New Public Governance...

<title>Abstract</title> ‘Lean’ has become a popular approach to public service reform. In the current era of reduced public spending, it promises to maintain service productivity, improve utilisation and maintain quality. Drawing on literature and empirical data, this paper will argue that the...

<title>Abstract</title> The aim of this article is to understand to what extent the introduction of performance management systems has affected the roles and influences of the key actors in the governance of universities, especially the role of academics, and whether or not the introduction of these systems...

<title/> Both Conservative and Labour government reforms of the past 25 years have implied an understanding of organizational change and learning. The contexts, changes and sharing of good practice in local government during this period are discussed in general and through an analysis of the Beacon...

<title/> This article considers whether public sector organizations regard Lean merely as a set of tools and techniques without considering either the underlying conditions and principles or regard Lean as a philosophy. The authors analyse a series of case studies of Lean in the public sector around...