The contemporary understanding of public sector risk management entails a broadening of the traditional bureaucratic approach to risk beyond the boundaries of purely financial risks. However, evidence suggests that in reality public sector risk management does not always match the rhetoric. This...

The UK has had a long history of market provision of household insurance. Recent years, however, have seen a decline in the traditional insurance market distribution channels aimed at low-income and/or rented-sector households. The products, pricing and method of payment currently offered by...

<title>Abstract</title> This research examines the experience of stakeholders of the Private Finance Initiative (PFI). The local authorities’ accounts of engaging stakeholders are compared against the stakeholders’ experience of being engaged. The findings suggest that the increasing procedures and tools...

<title/> Various bodies have recently discussed the apparent crisis facing the commercial insurance market and the underwriting of employers' liability insurance. As major employers who have traditionally used this market, local authorities would be expected to be heavily exposed to such a crisis....

The role of decision support systems in mitigating operational risks in firms is well established. However, there is a lack of investment in decision support systems in emerging markets, even though inadequate operational risk management is a key cause of discouraging external investment. This...

In the U.K., home contents insurance is widely available, with a reduction in the number of “traditional” insurance companies offering cover being offset by a growth in the availability through “non-traditional” providers such as supermarkets, motoring organizations and even energy...

This paper discusses recent attempts by U.K. local authorities to create mutual insurance companies. We explore in general terms the background to mutuals (or pools) in the U.K. public sector. We consider two specific and recent cases in order to tease out the key issues: a rejected feasibility...

Contemporary business outsourcing has extended beyond manufacturing to include service sector industries, including insurance. There are developed theoretical arguments that both support and reject insurance claims handling as a service that should be determined by the market and outsourced...

Contemporary business outsourcing has extended beyond manufacturing to include service sector industries, including insurance. There are developed theoretical arguments that both support and reject insurance claims handling as a service that should be determined by the market and outsourced...