Organizations have increasingly invested money in information technology (IT) in order to improve their agility. It is generally believed that organizations with greater IT investment tend to be more agile to response to environmental changes. However, the issue of whether IT is an enabler or...

<title>ABSTRACT</title> This paper demonstrates how the use of self directed and self initiated research by staff in an International Office in one of Australia's largest universities can be a useful tool in improving the quality performance of service delivery to full fee paying international students as a...

Australia has been at the forefront of the adoption of outsourcing as a means for delivering IT services, but the success of IT outsourcing in Australia has been mixed. With two hundred and forty one responses from the top 1000 IT users in the country, the survey reported in this paper is one of...

This paper explores the nature of two IT policies, one in Singapore and one in Thailand. The analysis employed suggests that IT policies are socially constructed and thus reflect discourse and ideologies that are pervasive in society. As such then a comparison of the two policies should reflect...

This paper presents an analysis of the e-Commerce policies developed and implemented in the USA, Canada, Australia, Victoria, Finland, Norway, the UK, Ireland, the EU (by the OECD), Singapore, Japan, Malaysia, Thailand and Hong Kong (Special Administrative Region). The paper shows that...

Quality of life studies typically focus either on aggregate measures of QOL variables using secondary data sources for aggregated spatial units or on primary data collected through sample surveys whereby individuals provide subjective assessments of QOL dimensions. This paper uses sample survey...

This timely and fascinating book illustrates how applied geography can contribute in a multitude of ways to assist policy processes, evaluate public programs, enhance business decisions, and contribute to formulating solutions for community-level problems.

The role of efficient ports in the socio-economic prosperity of national and regional economies cannot be overstated. However, their ability to effectively deliver on this role is easily undermined by circumstances in the wider socio-economic context, particularly poor hinterland connectivity....