AbstractThe following sections are included:SummaryResultsTechnology adoption/infrastructure and budget trendsInternal organizationCustomer facing interactionsTrading partner relationshipsBusiness resultsOrganization climate/dynamic environmentGlobalizationAPPENDIX A: SURVEY RESPONDENT SAMPLE...

Knowledge acquisition is a bottleneck for expert system design. One way to overcome this bottleneck is to induce expert system rules from sample data. This paper presents a new induction approach called CRIS. The key notion employed in CRIS is that nominal and nonnominal attributes have...