The number of service innovation articles has increased dramatically in the past 25 years. By reviewing 128 articles published between 1986 and 2010, primarily in leading marketing and innovation journals, this study analyzes the progression of service innovation research according to topicality...

As product markets mature, firms are increasingly offering industrial services, in order to differentiate themselves and remain competitive. The general strategic view emerging from the services literature is that service infusion in manufacturing industries takes a somewhat unidirectional path...

The point of departure for this article is the need for product-centric firms to compete in the market by adding services to their portfolio, which requires a greater focus on service innovation if they are to remain competitive. A major challenge associated with the shift from...

Survey data were used to identify determinants of starting and current salaries of agribusiness economics graduates from Southern Illinois University Carbondale.Labor markets appear to be similar for graduates from land grant and non-land-grant universities. Respondents with the highest earnings...

This paper draws on empirical evidence to measure the impact of using corporate-like outdoor-based team training to enhance the effectiveness of student groups and teach team player skills. Results indicate that outdoor team activities had greater effects and impacts on student behaviors and...

Starting salaries for agribusiness economics graduates from a non-land grant (AASCARR) institution, Southern Illinois University Carbondale (SIUC), are examined and compared to those documented for land grant agriculture programs. Factors such as advanced degrees, grade point average, gender,...

In this article, major issues concerning the adoption and use of sales force automation (SFA) are examined via a survey of agribusiness salespeople. Basic objectives include determining the extent of adoption of SFA by salespeople employed in the agricultural input supply sector, the impact of...

The profitability of cash discounts offered by farm supply firms in southern Illinois is determined using a net present value model. Results suggest that cash discounts may reduce the profitability of farm supply firms: Among the 33 agribusinesses whose cash discounts were analyzed, over...