This study proposes a conceptual structural equation model to investigate the relationships among knowledge management system quality, employee computer attitude, trust at workplace and online knowledge sharing. We demonstrate the direct and indirect effect of trust on online knowledge sharing...

While the application service provider (ASP) market continues to grow, it is fiercely competitive, and ASPs encounter difficulties in retaining customers and achieving long-term profitability. One stream of prior literature suggests that customer loyalty is driven by service quality, while...

In this ERP era, the learning of Enterprise Resource Planning Systems (ERP) has been common and popular in colleges or universities since that ERP system plays a critical role for assisting business operation and performance. However, to the student who lacks of practical experience and...

Purpose: Service quality measurement in e-shopping service is an area of growing interest to researchers and managers. The purpose of this study is to explore the disconfirmation in online purchase behavior based on the expectancy disconfirmation theory (EDT). Design/methodology/approach: A...

Purpose: As an Internet-based version of word of mouth, electronic word-of-mouth (eWOM), the new information presented from the perspective of consumers who have purchased and used the product, have become a major informational source for consumers. The purpose of this paper aims to investigate...

Purpose: We present a comprehensive framework of the key determinants of the stability in strategic alliances (SAS). Herein the relationship of triad: trust, knowledge sharing and stability is digged dramatically. Design/methodology/approach: We propose a dynamics framework of stability in SAS...

Engaging in collaboration may be the best way for a firm to enhance its competitive advantages, since this can offer faster access to both resources and capabilities. This study aims to develop a framework for making collaboration partner choice decisions. The authors design a strategic game...

Academics and practitioners working in the field of knowledge management (KM) have reached a consensus that knowledge is valuable and can benefit to organizations’ long-term development and competiveness. However, to believe knowledge is valuable that is no longer to satisfy the expectations...

This study uses an empirical survey of middle-line managers in the US and Taiwan to study the association of supply chain management components and organizational performance. Through structural equation modeling, critical components of supply chain management are found to have considerable...