Over the last decade, a number of research studies have advocated the use of information technology (IT) in different aspects of logistics and distribution operations. This study examines the current state of the use of IT and its impact on logistics service performance through a survey of 210...

Making decisions on strategic investments, such as early stage manufacturing technology (MT), is a complicated task. Early stage technologies are usually costly, and surrounded by uncertainty. The potential benefits are often hard to quantify prior to implementation. Thus, how could managers...