AbstractThe following sections are included:SummaryIntroductionLiterature ReviewThe role of the social media conversations and eWord-of-Mouth in the hospitality and tourism industryDestination management organizations and eWoMA framework to evaluate the maturity of DMOs when it comes to eWoM...

Community multimedia centers (CMCs) are considered by initiating agencies as instruments able to inform, entertain and educate the population, as well as to offer them a voice into knowledge society and to public initiatives. This article presents a quali-quantitative content analysis of 230...