The article addresses the question 'What makes an e-shop successful?' by providing various reference models. These reference models are for the obvious retail evolution, for quality and retail sales, for pricing and quality of products, and for pricing and quality of the sales process (i.e.,...

A common problem to current digital subscription services is how to prevent membership (e.g. account and password) sharing beyond authorised consumers. Unlike traditional subscription services such as wired phone examples, sharing is much more popular in a digital world due to the access of...

A common problem to current digital subscription services is how to prevent membership (e.g. account and password) sharing beyond authorised consumers. Unlike traditional subscription services such as wired phone examples, sharing is much more popular in a digital world due to the access of...

Technology-driven commerce channels, such as the Web, possess several unique features that differentiate them from traditional channels. The interaction between firms operating across these differentiated channels involves interesting competitive dynamics that cannot be captured by isolated...

Retail trade, as an activity in a developed economy, came to its stage of maturity, which means that it contains the number and share of employees that does not increase anymore. This activity can now be understood only if we analyze the value chains for specific products, in which it is an...

What is Switzerland’s position today with regard to the acceptance, diffusion and usage of new work forms and business methods in the economy and society? One of the most extensive international surveys of population and businesses done thus far gives well founded answers to these questions:...

This paper shows the early results of new research on how Digital Ecosystems can promote new modes of sustainable e-business practices, for Small and Medium-Sized Enterprises (SMEs), using an open architecture for content sharing and Business-to-Business (B2B) interactions in the knowledge...

One specific form of industry transformation process is the so-called e-transformation, which focuses on the impacts of digitalisation and interconnectedness. Over the course of an industry sector's e-transformation, four characteristic stages of development can be identified to show particular...

Digital capital refers to the intangible assets gained through knowledge and relationships. The explosion of internet usage and funding initiatives in electronic banking has drawn the attention of researchers towards internet banking. Therefore, the purpose of this study is to explore the...

ResumenLa cantidad de información disponible y su dispersión, hace que los individuos acudan a fuentes de información externas a la hora de tomar decisiones de compra o cuando están buscando información con fines académicos y/o investigativos, a fin de obtener recomendaciones que optimicen...