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Sources and dimensions of trust in service relationships
Johnson, Devon S.
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Grayson, Kent
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1998
Persistent link: https://www.econbiz.de/10004564187
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Marketing moves : a new approach to profits, growth, and renewal
Kotler, Philip
;
Jain, Dipak
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Suvit Maesincee
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2002
Persistent link: https://www.econbiz.de/10004747526
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