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Service innovation : how to go from customer needs to breakthrough services
Bettencourt, Lance A. - 2010 - 1. ed.
Persistent link: https://www.econbiz.de/10004960529
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Logistics Management
Davis, Grant Miller; Brown, Stephen Walter - 1974
Persistent link: https://www.econbiz.de/10004348501
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Marketing strategies for physicians : a guide to practice growth
Brown, Stephen Walter; Morley, Andrew P. - 1986
Persistent link: https://www.econbiz.de/10004773700
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Marketing theory : distinguished contributions
Brown, Stephen Walter (contributor);  … - 1984
Persistent link: https://www.econbiz.de/10004660885
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Service quality : multidisciplinary and multinational perspectives
Brown, Stephen Walter (contributor) - 1991 - 1. [Dr.]
Persistent link: https://www.econbiz.de/10004100533