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Winning the service game
Schneider, Benjamin; Bowen, David E. - 1995
Persistent link: https://www.econbiz.de/10004310103
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Service management effectiveness : balancing strategy, organization and human resources, operations, and marketing
Bowen, David E. (contributor); Chase, Richard B. (contributor) - 1990 - 1. ed.
Persistent link: https://www.econbiz.de/10004094980
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Staffing organizations
Schneider, Benjamin; Schmitt, Neal - 1986 - 2. ed.
Persistent link: https://www.econbiz.de/10009587969
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STAFFING ORGANIZATIONS
Schneider, Benjamin - 1976
Persistent link: https://www.econbiz.de/10004685421
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Service quality : research perspectives
Schneider, Benjamin; Sherwin-White, Susan M. - 2004
Persistent link: https://www.econbiz.de/10004801711
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Personality and organizations
Schneider, Benjamin (contributor) - 2004
Persistent link: https://www.econbiz.de/10004421898
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Staffing organizations : contemporary practice and theory
Ployhart, Robert E.; Schneider, Benjamin; Schmitt, Neal - 2006 - 3. ed.
Persistent link: https://www.econbiz.de/10004423755
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Toward understanding and controlling customer dissatisfaction with waiting
Clemmer, Elizabeth C.; Schneider, Benjamin - 1989
Persistent link: https://www.econbiz.de/10004102573
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Organizational climate and culture
Schneider, Benjamin (contributor) - 1990 - 1. ed.
Persistent link: https://www.econbiz.de/10004104745
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Organizational climates and careers : the work lives of priests
Hall, Douglas T.; Schneider, Benjamin - 1973
Persistent link: https://www.econbiz.de/10004014729