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AHP approach
Data envelopment analysis
20
Data-Envelopment-Analyse
20
Performance measurement
20
Performance-Messung
20
Iran
13
AHP-Verfahren
12
Dienstleistungsqualität
11
Service quality
10
Customer satisfaction
8
Multi-criteria analysis
8
Multikriterielle Entscheidungsanalyse
8
DEA
7
Erfolgsfaktor
7
Fuzzy sets
7
Fuzzy-Set-Theorie
7
Hotellerie
7
Knowledge management
7
Ranking-Verfahren
7
Success factor
7
critical success factors
7
data envelopment analysis
7
CSFs
6
Efficiency
6
Hotel industry
6
Kundenzufriedenheit
6
Prioritization
6
Quality management
6
Qualitätsmanagement
6
Ranking method
6
Wissensmanagement
6
Bank
5
Data envelopment analysis (DEA)
5
TOPSIS
5
Analytic network process (ANP)
4
Effizienz
4
Hotel
4
Human capital
4
Humankapital
4
Industrie
4
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English
11
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Shirouyehzad, Hadi
9
Dabestani, Reza
4
Pourjavad, Ehsan
4
Shahin, Arash
3
Tavakoli, Mohammad Mehdi
2
Arabzad, S. Mohammad
1
Bakhshi, Naser
1
Choudhury, Abhishek
1
Ellis, Edward
1
Esfahani, Ali Nasr
1
Harrison-Prentice, Thomas
1
Kerr, Michael
1
Lofti, Farhad Hosseinzadeh
1
Mokhatab-Rafiei, Farimah
1
Mousavi Nejad, Monir Al-sadat
1
Saljoughian, Mohammad
1
Sharifi, Somaye
1
Solaimani, Sam
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International journal of productivity and quality management : IJPQM
5
International journal of applied management science
1
International journal of business information systems : IJBIS
1
International journal of logistics systems and management
1
International journal of quality & reliability management
1
International journal of services and operations management
1
Journal of modelling in management
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ECONIS (ZBW)
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An AHP/DEA ranking method based on service quality approach : a case study in hotel industry
Shirouyehzad, Hadi
;
Lofti, Farhad Hosseinzadeh
; …
- In:
International journal of productivity and quality …
11
(
2013
)
4
,
pp. 434-445
Persistent link: https://www.econbiz.de/10009745032
Saved in:
2
Proposing a hybrid method based on DEA and ANP for ranking organizational units and prioritizing human capital management drivers
Tavakoli, Mohammad Mehdi
;
Shirouyehzad, Hadi
; …
- In:
Journal of modelling in management
11
(
2016
)
1
,
pp. 213-239
Persistent link: https://www.econbiz.de/10011479745
Saved in:
3
Evaluation and prioritization of service quality dimensions based on gap analysis with analytic network process
Dabestani, Reza
;
Shahin, Arash
;
Saljoughian, Mohammad
- In:
International journal of quality & reliability management
34
(
2017
)
4
,
pp. 530-548
Persistent link: https://www.econbiz.de/10011704863
Saved in:
4
Exploration and prioritisation of critical success factors in adoption of artificial intelligence : a mixed-methods study
Solaimani, Sam
;
Dabestani, Reza
;
Harrison-Prentice, Thomas
- In:
International journal of business information systems : …
45
(
2024
)
4
,
pp. 429-453
Persistent link: https://www.econbiz.de/10015061807
Saved in:
5
Ranking the branches of a private bank through the service quality gap approach and by using multi criteria decision making
Tavakoli, Mohammad Mehdi
;
Shirouyehzad, Hadi
- In:
International journal of productivity and quality …
12
(
2013
)
3
,
pp. 327-344
Persistent link: https://www.econbiz.de/10009788052
Saved in:
6
Selecting optimum maintenance strategy by analytic network process with a case study in the mining industry
Shahin, Arash
;
Pourjavad, Ehsan
;
Shirouyehzad, Hadi
- In:
International journal of productivity and quality …
10
(
2012
)
4
,
pp. 464-483
Persistent link: https://www.econbiz.de/10009659797
Saved in:
7
Optimum maintenance strategy : a case study in the mining industry
Shahin, Arash
;
Shirouyehzad, Hadi
;
Pourjavad, Ehsan
- In:
International journal of services and operations management
12
(
2012
)
3
,
pp. 368-386
Persistent link: https://www.econbiz.de/10009574589
Saved in:
8
Analysing maintenance strategies by FANP considering RAM criteria : a case study
Pourjavad, Ehsan
;
Shirouyehzad, Hadi
- In:
International journal of logistics systems and management
18
(
2014
)
3
,
pp. 302-321
Persistent link: https://www.econbiz.de/10010480603
Saved in:
9
Prioritising different branches of Meli Bank based on motivation creating factors organised by gap analysis approach and multi criteria decision making : case study : Meli Bank's branches in Najafabad City
Mousavi Nejad, Monir Al-sadat
;
Mokhatab-Rafiei, Farimah
; …
- In:
International journal of productivity and quality …
24
(
2018
)
3
,
pp. 301-322
Persistent link: https://www.econbiz.de/10011924243
Saved in:
10
Identifying and prioritising of KPIs based on BSC by multi-criteria decision making : the case of the central post office in Isfahan
Sharifi, Somaye
;
Shirouyehzad, Hadi
;
Esfahani, Ali Nasr
- In:
International journal of productivity and quality …
19
(
2016
)
4
,
pp. 423-445
Persistent link: https://www.econbiz.de/10011646580
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