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AHP approach
Service quality
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4
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Goharshenasan, Ali
2
Tavakoli, Mohammad Mehdi
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1
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1
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International journal of productivity and quality management : IJPQM
9
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International journal of business information systems : IJBIS
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ECONIS (ZBW)
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1
Service quality-based distributor selection problem : a hybrid approach using fuzzy ART and AHP-FTOPSIS
Ghorbani, Mazaher
;
Arabzad, S. Mohammad
; …
- In:
International journal of productivity and quality …
13
(
2014
)
2
,
pp. 157-177
Persistent link: https://www.econbiz.de/10010387727
Saved in:
2
An AHP/DEA ranking method based on service quality approach : a case study in hotel industry
Shirouyehzad, Hadi
;
Lofti, Farhad Hosseinzadeh
; …
- In:
International journal of productivity and quality …
11
(
2013
)
4
,
pp. 434-445
Persistent link: https://www.econbiz.de/10009745032
Saved in:
3
Selecting optimum maintenance strategy by analytic network process with a case study in the mining industry
Shahin, Arash
;
Pourjavad, Ehsan
;
Shirouyehzad, Hadi
- In:
International journal of productivity and quality …
10
(
2012
)
4
,
pp. 464-483
Persistent link: https://www.econbiz.de/10009659797
Saved in:
4
Optimum maintenance strategy : a case study in the mining industry
Shahin, Arash
;
Shirouyehzad, Hadi
;
Pourjavad, Ehsan
- In:
International journal of services and operations management
12
(
2012
)
3
,
pp. 368-386
Persistent link: https://www.econbiz.de/10009574589
Saved in:
5
Ranking the branches of a private bank through the service quality gap approach and by using multi criteria decision making
Tavakoli, Mohammad Mehdi
;
Shirouyehzad, Hadi
- In:
International journal of productivity and quality …
12
(
2013
)
3
,
pp. 327-344
Persistent link: https://www.econbiz.de/10009788052
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6
Analysing maintenance strategies by FANP considering RAM criteria : a case study
Pourjavad, Ehsan
;
Shirouyehzad, Hadi
- In:
International journal of logistics systems and management
18
(
2014
)
3
,
pp. 302-321
Persistent link: https://www.econbiz.de/10010480603
Saved in:
7
Proposing a hybrid method based on DEA and ANP for ranking organizational units and prioritizing human capital management drivers
Tavakoli, Mohammad Mehdi
;
Shirouyehzad, Hadi
; …
- In:
Journal of modelling in management
11
(
2016
)
1
,
pp. 213-239
Persistent link: https://www.econbiz.de/10011479745
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8
Prioritising different branches of Meli Bank based on motivation creating factors organised by gap analysis approach and multi criteria decision making : case study : Meli Bank's branches in Najafabad City
Mousavi Nejad, Monir Al-sadat
;
Mokhatab-Rafiei, Farimah
; …
- In:
International journal of productivity and quality …
24
(
2018
)
3
,
pp. 301-322
Persistent link: https://www.econbiz.de/10011924243
Saved in:
9
Identifying and prioritising of KPIs based on BSC by multi-criteria decision making : the case of the central post office in Isfahan
Sharifi, Somaye
;
Shirouyehzad, Hadi
;
Esfahani, Ali Nasr
- In:
International journal of productivity and quality …
19
(
2016
)
4
,
pp. 423-445
Persistent link: https://www.econbiz.de/10011646580
Saved in:
10
Evaluating manufacturing systems by fuzzy ANP : a case study
Pourjavad, Ehsan
;
Shirouyehzad, Hadi
- In:
International journal of applied management science
6
(
2014
)
1
,
pp. 65-83
Persistent link: https://www.econbiz.de/10010390809
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