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AI-assisted cross-cultural training for hotel newcomers : an IT mindfulness-driven perspective on building cultural intelligence and career development confidence

Wang, Yao-Chin; Zhang, Yuetian; Ma, Emily; Zhang, Lu; … - 2025

Persistent link: https://www.econbiz.de/10015376226

Cross-segment validation of customer support for AI-based service robots at luxury, fine-dining, casual, and quick-service restaurants

Wang, Yao-Chin; Papastathopoulos, Avraam - In: International journal of contemporary hospitality management 36 (2024) 6, pp. 1744-1765

Persistent link: https://www.econbiz.de/10015133742

Artificial intelligence-assisted mindfulness in tourism, hospitality, and events

Wang, Yao-Chin; Uysal, Muzaffer - In: International journal of contemporary hospitality management 36 (2024) 4, pp. 1262-1278

Persistent link: https://www.econbiz.de/10014483838

AI dogs vs. real dogs and human-like robots: clarification, conceptualization, and applications in tourism and hospitality settings

Lu, Yue (Darcy); Liang, Yifeng; Wang, Yao-Chin - In: Journal of Hospitality and Tourism Technology 15 (2024) 5, pp. 769-789

Purpose This study aims to conceptualize the characteristics of artificial intelligence (AI) dogs while exploring their applications in tourism and hospitality settings. Design/methodology/approach The total of 30 in-depth interviews were conducted, and data were analyzed through thematic...

Persistent link: https://www.econbiz.de/10015350989