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Absatz
Business process management
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Dienstleistungssektor
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Chase, Richard B.
2
Robertson, Thomas S.
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MSU business topics
1
Operations research
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ECONIS (ZBW)
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The customers contact approach to services: theoretical bases and practical extensions
Chase, Richard B.
- In:
Operations research
29
(
1981
)
4
,
pp. 698-706
Persistent link: https://www.econbiz.de/10003512934
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2
The sales process : an open systems approach
Robertson, Thomas S.
;
Chase, Richard B.
- In:
MSU business topics
16
(
1968
)
4
,
pp. 45-52
Persistent link: https://www.econbiz.de/10002703880
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