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Advertising
Consumer behaviour
135
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128
Customer satisfaction
46
Service quality
45
Dienstleistungsqualität
44
Beziehungsmarketing
43
Relationship marketing
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Kundenzufriedenheit
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Corporate social responsibility
29
Corporate Social Responsibility
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Beschwerdemanagement
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Hotel industry
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Hotellerie
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Restaurant industry
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Experiment
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USA
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United States
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Emotion
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Hospitality industry
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Gastgewerbe
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Advertising effects
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Viral marketing
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Virales Marketing
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Geschlecht
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Loyalty program
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Mattila, Anna S.
7
Assaf, A. Georges
2
Josiassen, Alexander
2
Liu, Qing
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Ahn, Jin Sun
1
Andreu, Luisa
1
Bolton, Lisa E.
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Font, Xavier
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Hwang, Yoo Hee
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Kneževic Cvelbar, Ljubica
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Ribeiro, Manuel Alector
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Stadlthanner, Katja Anna
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Yang, Bi
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International journal of hospitality management
4
Journal of hospitality marketing & management
1
Journal of service research : JSR
1
Tourism economics : the business and finance of tourism and recreation
1
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ECONIS (ZBW)
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1
Feelings of uncertainty and powerlessness from Covid-19 : implications for advertising appeals in the restaurant industry
Yang, Bi
;
Hwang, Yoo Hee
;
Mattila, Anna S.
- In:
International journal of hospitality management
97
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012820054
Saved in:
2
Does advertising spending improve sales performance?
Assaf, A. Georges
;
Josiassen, Alexander
;
Mattila, Anna S.
; …
- In:
International journal of hospitality management
48
(
2015
),
pp. 161-166
Persistent link: https://www.econbiz.de/10011341591
Saved in:
3
Selling painful yet pleasurable service offerings : an examination of hedonic appeals
Liu, Qing
;
Mattila, Anna S.
;
Bolton, Lisa E.
- In:
Journal of service research : JSR
21
(
2018
)
3
,
pp. 336-352
Persistent link: https://www.econbiz.de/10011916517
Saved in:
4
Advertising spending, firm performance, and the moderating impact of CSR
Assaf, A. Georges
;
Josiassen, Alexander
;
Ahn, Jin Sun
; …
- In:
Tourism economics : the business and finance of tourism …
23
(
2017
)
7
,
pp. 1484-1495
Persistent link: https://www.econbiz.de/10011772672
Saved in:
5
Airbnb : online targeted advertising, sense of power, and consumer decisions
Liu, Qing
;
Mattila, Anna S.
- In:
International journal of hospitality management
60
(
2017
),
pp. 33-41
Persistent link: https://www.econbiz.de/10011640224
Saved in:
6
The effect of ad appeals and message framing on consumer responses to plant-based menu items
Ye, Tian
;
Mattila, Anna S.
- In:
International journal of hospitality management
95
(
2021
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012547725
Saved in:
7
The effects of message framing in CSR advertising on consumers' emotions, attitudes, and behavioral intentions
Stadlthanner, Katja Anna
;
Andreu, Luisa
;
Ribeiro, …
- In:
Journal of hospitality marketing & management
31
(
2022
)
7
,
pp. 777-796
Persistent link: https://www.econbiz.de/10013357136
Saved in:
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