Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Academic Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Air transport"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
The influence of a virtual age...
Similar by person
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Air transport
Dienstleistungsqualität
5
Service quality
5
Gesundheitsversorgung
3
Gesundheitswesen
3
Health care
3
Health care system
3
Beziehungsmarketing
2
Brand
2
Consumer behaviour
2
Consumer perceived ethicality
2
Customer satisfaction
2
Dienstleistungssektor
2
Entry mode
2
Globalisierung
2
Globalization
2
Healthcare service
2
Hospital
2
Hospitality
2
Internationalization
2
Konsumentenverhalten
2
Krankenhaus
2
Kundenzufriedenheit
2
Label
2
Market entry
2
Markteintritt
2
Patronage
2
Portfolio
2
Relationship marketing
2
Retailer
2
Service assurance
2
Service industry
2
Service tradability
2
Social presence
2
Sustainability
2
Sustainable labels
2
social presence
2
Airline
1
Airline industry
1
Beschwerdemanagement
1
more ...
less ...
Online availability
All
Undetermined
1
Type of publication
All
Article
1
Type of publication (narrower categories)
All
Article in journal
1
Aufsatz in Zeitschrift
1
Language
All
English
1
Author
All
Bohrer, Laura
1
Etemad-Sajadi, Reza
1
Published in...
All
Tourism and hospitality research : THR
1
Source
All
ECONIS (ZBW)
1
Showing
1
-
1
of
1
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
The impact of service recovery output/process on customer satisfaction and loyalty : the case of the airline industry
Etemad-Sajadi, Reza
;
Bohrer, Laura
- In:
Tourism and hospitality research : THR
19
(
2019
)
2
,
pp. 259-266
Persistent link: https://www.econbiz.de/10012165672
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
