Over the past decades multilateral alliances have blurred the borders between airline companies around the world. A multilateral alliance constitutes a group of companies having formal alliance relations with some central organization and common processes. In this chapter multilateral airline...

The internal tensions perspective of alliances is rooted in the dialectic process theory that views relations as collisions of contradictory ideas that compete for domination: the interaction of these competing ideas being aimed at unity or wholeness. However, alliances are at the outset a...

This teaching case recites the history of KLM's, the merging process with Air France and post-merger developments. The case, written from the orientation of KLM, takes place since before the merger until today with full financial details. The case recites the complex web of alliances KLM was...