The COVID-19 experience : what we can (and can't) learn from it -- Back to the future : how remote work works -- How remote working alters the future of work -- Managing the transition : the importance of planning -- The opportunity : how to make sure we don't miss it -- Conclusion: Looking past...

Using data from surveys of employees and their supervisors in eight companies in 1992, the authors examine how each of two forms of employee involvement affected an important dimension of individual performance, organizational citizenship behavior (OCB), defined as individual discretionary...