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Arbeitsgruppe
Service quality
17
Dienstleistungsqualität
16
Arbeitsverhalten
15
Job satisfaction
15
Work behaviour
15
Arbeitszufriedenheit
14
Customer satisfaction
14
Gastgewerbe
13
Hospital
13
Hospitality industry
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Krankenhaus
13
Diversity Management
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Diversity management
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Kundenzufriedenheit
11
Betriebsklima
10
Corporate culture
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Unternehmenskultur
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Work climate
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Organizational behaviour
9
Service recovery performance
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Verhalten in Organisationen
9
Beschwerdemanagement
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Complaint management
8
Diversity
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Relationship marketing
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Beziehungsmarketing
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Consumer behaviour
7
Error management
7
Führungskräfte
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Führungsstil
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Human Resource Management
7
Leadership style
7
Managers
7
Personalmanagement
7
Arbeitskräfte
6
Employee retention
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Gerechtigkeit
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Justice
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Konsumentenverhalten
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English
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Dawson, Mary
3
Guchait, Priyanko
3
Russen, Michelle
3
Hamilton, Katherine
2
Madera, Juan M.
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Hua, Nan
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Lee, Minwoo
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Legendre, Tiffany
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International journal of contemporary hospitality management
2
International journal of hospitality management
2
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
The Cornell hospitality quarterly
1
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ECONIS (ZBW)
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1
Enhancing performance and perceived justice in hospitality organizations : an integrated model of gender diversity within top management teams
Lee, Minwoo
;
Russen, Michelle
;
Dawson, Mary
;
Madera, Juan M.
- In:
The Cornell hospitality quarterly
64
(
2023
)
4
,
pp. 503-524
Persistent link: https://www.econbiz.de/10014381548
Saved in:
2
The role of masculine and feminine gender enactment in hospitality leadership
Russen, Michelle
;
Dawson, Mary
;
Legendre, Tiffany
- In:
International journal of contemporary hospitality management
37
(
2025
)
3
,
pp. 918-938
Persistent link: https://www.econbiz.de/10015210286
Saved in:
3
Gender diversity in hospitality and tourism top management teams : a systematic review of the last 10 years
Russen, Michelle
;
Dawson, Mary
;
Madera, Juan M.
- In:
International journal of hospitality management
95
(
2021
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012547906
Saved in:
4
The temporal priority of team learning behaviors vs. shared mental models in service management teams
Guchait, Priyanko
;
Hamilton, Katherine
- In:
International journal of hospitality management
33
(
2013
),
pp. 19-28
Persistent link: https://www.econbiz.de/10009746529
Saved in:
5
Personality predictors of team taskwork understanding and transactive memory systems in service management teams
Guchait, Priyanko
;
Hamilton, Katherine
;
Hua, Nan
- In:
International journal of contemporary hospitality management
26
(
2014
)
3
,
pp. 401-425
Persistent link: https://www.econbiz.de/10010358433
Saved in:
6
The mediating effect of team engagement between team cognitions and team outcomes in service-management teams
Guchait, Priyanko
- In:
Journal of hospitality & tourism research : JHTR ; the …
40
(
2016
)
2
,
pp. 139-161
Persistent link: https://www.econbiz.de/10011434605
Saved in:
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