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Error management culture : impact on cohesion, stress, and turnover intentions
Guchait, Priyanko; Paşamehmetoğlu, Ayşın; Madera, Juan - In: The service industries journal 36 (2016) 3/4, pp. 124-141
Persistent link: https://www.econbiz.de/10011564530
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Psychological diversity climate : justice, racioethnic minority status and job satisfactio
Madera, Juan M.; Dawson, Mary; Guchait, Priyanko - In: International journal of contemporary hospitality management 28 (2016) 11, pp. 2514-2532
Persistent link: https://www.econbiz.de/10011641556
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Implementation of behavior-based training can improve food service employees’ handwashing frequencies, duration, and effectiveness
Yu, Heyao; Neal, Jay; Dawson, Mary; Madera, Juan M. - In: Cornell hospitality quarterly : CQ 59 (2018) 1, pp. 70-77
Persistent link: https://www.econbiz.de/10011925192
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Why investing in diversity management matters : organizational attraction and person-organization fit
Madera, Juan M.; Dawson, Mary; Neal, Jack A. - In: Journal of hospitality & tourism research : JHTR ; the … 42 (2018) 6, pp. 931-959
Persistent link: https://www.econbiz.de/10011917481
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When customers want to become frontline employees : an exploratory study of decision factors and motivation types
Wang, Chen-Ya; Guchait, Priyanko; Chiang, Cheng-Hsin; … - In: Service business 11 (2017) 4, pp. 871-900
Persistent link: https://www.econbiz.de/10011915017
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Three country study : impact of support on employee attitudes
Guchait, Priyanko; Back, Ki-Joon - In: The service industries journal 36 (2016) 7/8, pp. 299-318
Persistent link: https://www.econbiz.de/10011564142