The majority of workplace incivility research has focused on implications of such acts for victims and observers. We extend this work in meaningful ways by proposing that, due to its norm-violating nature, incivility may have important implications for perpetrators as well. Integrating social...

Conceptualizing episodes of interpersonal conflict at work as affective events, this research examined the effect of such conflict episodes on employees' affective experiences on the job. We also examined the role of agreeableness and social support in moderating employees' affective reactions...