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Serviceorientierung im Unternehmen : Forum Dienstleistungsmanagement
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Replication of routines and capabilities : from knowledge transfer to replication as a social practice
Friesl, Martin
;
Larty, Joanne
-
2010
Persistent link: https://www.econbiz.de/10008992292
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Kulturbedingte Serviceorientierung : Erkenntnisse der aktuellen Unternehmenskulturforschung mit Implikationen für die Praxis
Sackmann, Sonja A.
;
Friesl, Martin
- In:
Serviceorientierung im Unternehmen : Forum …
,
(pp. 419-439)
.
2010
Persistent link: https://www.econbiz.de/10003943290
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