"The Vocational and Career Psychology Service (BPS) of the German National Employment Agency has developed four new services for competence assessment. They can be used by job placement officers and case workers to better identify soft skills of their customers and use the results for job search...

Der Berufspsychologische Service (BPS) der Bundesagentur für Arbeit hat vier neue Dienstleistungen zur Kompetenzfeststellung (K-DL) entwickelt, die den Vermittlungs- und Integrationsfachkräften der Agenturen für Arbeit und Jobcentern in Form der gemeinsamen Einrichtungen (gE) zur...

The caseworker-to-clients ratio is an important, but understudied, policy parameter that affects both the quality and cost of public employment services that help job seekers find employment. We exploit a large-scale pilot by Germany's employment agency that hired 490 additional caseworkers in...