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~subject:"Arbeitszufriedenheit"
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Arbeitszufriedenheit
Service quality
19
Dienstleistungsqualität
18
Arbeitsverhalten
14
Customer satisfaction
14
Job satisfaction
14
Work behaviour
14
Gastgewerbe
12
Hospitality industry
12
Hospital
11
Krankenhaus
11
Kundenzufriedenheit
11
Service recovery performance
10
Beschwerdemanagement
9
Complaint management
9
Betriebsklima
8
Error management
8
Human Resource Management
8
Organizational behaviour
8
Personalmanagement
8
Relationship marketing
8
Verhalten in Organisationen
8
Work climate
8
Beziehungsmarketing
7
Corporate culture
7
Unternehmenskultur
7
Consumer behaviour
6
Employee retention
6
Human resource management
6
Mitarbeiterbindung
6
Dienstleistungssektor
5
Emotion
5
Führungsstil
5
Gerechtigkeit
5
Hotel industry
5
Hotel, Restaurant, and Institutional Management
5
Hotellerie
5
Justice
5
Knowledge management
5
Konsumentenverhalten
5
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English
13
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Guchait, Priyanko
10
Namasivayam, Karthik
4
Dawson, Mary
2
Madera, Juan
2
Madera, Juan M.
2
Paşamehmetoğlu, Ayşın
2
Zhao, Xinyuan
2
Back, Ki-Joon
1
Chiang, Cheng-Hsin
1
Do The Khoa
1
Gip, Huy
1
Lee, Lindsey
1
Lei, Puiwa
1
Lin, Ingrid Y.
1
Luo, Anqi
1
Pasamehmetoglu, Aysin
1
Paşamehmetoğlu, Aysin
1
Russen, Michelle
1
Tews, Michael J.
1
Wang, Chen-Ya
1
Wang, Xingyu
1
Wen, Xueqi
1
Weng, Wan-Ting
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International journal of contemporary hospitality management
4
International journal of hospitality management
4
The service industries journal
2
Journal of service theory and practice : JSTP
1
Service business
1
Tourism management : research, policies, practice
1
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ECONIS (ZBW)
13
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1
The influence of leader empowering behaviors and employee psychological empowerment on customer satisfaction
Namasivayam, Karthik
;
Guchait, Priyanko
;
Lei, Puiwa
- In:
International journal of contemporary hospitality management
26
(
2014
)
1
,
pp. 69-84
Persistent link: https://www.econbiz.de/10010249714
Saved in:
2
Understanding restaurant tipping systems : a human resources perspective
Lin, Ingrid Y.
;
Namasivayam, Karthik
- In:
International journal of contemporary hospitality management
23
(
2011
)
7
,
pp. 923-940
Persistent link: https://www.econbiz.de/10009383542
Saved in:
3
The relationship of chronic regulatory focus to work–family conflict and job satisfaction
Zhao, Xinyuan
;
Namasivayam, Karthik
- In:
International journal of hospitality management
31
(
2012
)
2
,
pp. 458-467
Persistent link: https://www.econbiz.de/10009503296
Saved in:
4
An investigation of the moderating effects of organizational commitment on the relationships between work-family conflict and job satisfaction among hospitality employees in India
Namasivayam, Karthik
;
Zhao, Xinyuan
- In:
Tourism management : research, policies, practice
28
(
2007
)
5
,
pp. 1212-1223
Persistent link: https://www.econbiz.de/10003501027
Saved in:
5
Transformational leadership and service recovery performance : the mediating effect of emotional labor and the influence of culture
Luo, Anqi
;
Guchait, Priyanko
;
Lee, Lindsey
;
Madera, Juan M.
- In:
International journal of hospitality management
77
(
2019
),
pp. 31-39
Persistent link: https://www.econbiz.de/10011988424
Saved in:
6
When customers want to become frontline employees : an exploratory study of decision factors and motivation types
Wang, Chen-Ya
;
Guchait, Priyanko
;
Chiang, Cheng-Hsin
; …
- In:
Service business
11
(
2017
)
4
,
pp. 871-900
Persistent link: https://www.econbiz.de/10011915017
Saved in:
7
Three country study : impact of support on employee attitudes
Guchait, Priyanko
;
Back, Ki-Joon
- In:
The service industries journal
36
(
2016
)
7/8
,
pp. 299-318
Persistent link: https://www.econbiz.de/10011564142
Saved in:
8
Error management culture : impact on cohesion, stress, and turnover intentions
Guchait, Priyanko
;
Paşamehmetoğlu, Ayşın
;
Madera, Juan
- In:
The service industries journal
36
(
2016
)
3/4
,
pp. 124-141
Persistent link: https://www.econbiz.de/10011564530
Saved in:
9
Psychological diversity climate : justice, racioethnic minority status and job satisfactio
Madera, Juan M.
;
Dawson, Mary
;
Guchait, Priyanko
- In:
International journal of contemporary hospitality management
28
(
2016
)
11
,
pp. 2514-2532
Persistent link: https://www.econbiz.de/10011641556
Saved in:
10
Learning in the service environment : the influence of diversity climate
Guchait, Priyanko
;
Madera, Juan
;
Dawson, Mary
- In:
Journal of service theory and practice : JSTP
26
(
2016
)
4
,
pp. 448-470
Persistent link: https://www.econbiz.de/10011588807
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