The past few decades have seen explosive growth in the degree to which persistent and costly disputes are being dealt with constructively by a range of processes for alternative dispute resolution (ADR). These developments have greatly affected, inter alia, the way conflict is handled inside...

This paper adopts a systems-design approach to focus courts and lawyers on the hitherto unexamined question of how involving lawyers in the design, development, and implementation of online dispute resolution (ODR) programs, will strengthen ODR justice outcomes and court-delivered justice...

BeatleMania! is a simulation for studying and experiencing online dispute resolution. Two parties to an eBay transaction gone awry, regarding the sale of Beatles memorabilia, set out to resolve their differences with the assistance of a third party mediator. This simulation is structured to...