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Sales managers' perceptions of interpersonal communication competence in leading AI-integrated sales teams
Koponen, Jonna; Julkunen, Saara; Laajalahti, Anne; … - In: Industrial marketing management : the international … 124 (2025), pp. 57-72
Persistent link: https://www.econbiz.de/10015173268
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Work characteristics needed by middle managers when leading AI-integrated service teams
Koponen, Jonna; Julkunen, Saara; Laajalahti, Anne; … - In: Journal of service research 28 (2025) 1, pp. 168-185
Persistent link: https://www.econbiz.de/10015386515