Rapeepan Pitakaso; Golinska-Dawson, Paulina; Peerawat Luesak - In: Journal of open innovation : technology, market, and … 11 (2025) 1, pp. 1-24
The hospitality sector increasingly grapples with the tension between operational efficiency and personalized guest services. In response, this study develops and evaluates a novel platform for dynamic room cleaning and resource allocation, guided by open innovation principles and complexity...
