Narrow search
Showing 1 - 7 of 7
Cover Image
MindMiner : uncovering linguistic markers of mind perception as a new lens to understand consumer-smart object relationships
Hartmann, Jochen; Bergner, Anouk; Hildebrand, Christian - In: Journal of consumer psychology : JCP ; the official … 33 (2023) 4, pp. 645-667
Persistent link: https://www.econbiz.de/10014370533
Cover Image
Conversational robo advisors as surrogates of trust : onboarding experience, firm perception, and consumer financial decision making
Hildebrand, Christian; Bergner, Anouk - In: Journal of the Academy of Marketing Science 49 (2021) 4, pp. 659-676
Persistent link: https://www.econbiz.de/10012587371
Cover Image
Machine talk : how verbal embodiment in conversational AI shapes consumer-brand relationships
Bergner, Anouk Samantha; Hildebrand, Christian; Häubl, … - In: Journal of consumer research : JCR ; an … 50 (2023) 4, pp. 742-764
Persistent link: https://www.econbiz.de/10014444198
Cover Image
Understanding and improving consumer reactions to service bots
Castelo, Noah; Boegershausen, Johannes; Hildebrand, … - In: Journal of consumer research : JCR ; an … 50 (2023) 4, pp. 848-863
Persistent link: https://www.econbiz.de/10014444213
Cover Image
Voice bots on the frontline : coice-based interfaces enhance flow-like consumer experiences & boost service outcomes
Zierau, Naim; Hildebrand, Christian; Bergner, Anouk Samantha - In: Journal of the Academy of Marketing Science 51 (2023) 4, pp. 823-842
Persistent link: https://www.econbiz.de/10014326652
Cover Image
Machine talk : how verbal embodiment in conversational AI shapes consumer-brand relationships
Bergner, Anouk Samantha; Hildebrand, Christian; Häubl, … - 2024
Persistent link: https://www.econbiz.de/10015051310
Cover Image
How artificial intelligence constrains the human experience
Valenzuela, Ana; Puntoni, Stefano; Hoffman, Donna L.; … - In: Journal of the Association for Consumer Research : JACR 9 (2024) 3, pp. 241-256
Persistent link: https://www.econbiz.de/10014633452