Purpose – The purpose of this paper is to investigate how, and the degree to which, superior and peer managers exerted pressure on middle managers' work cross‐culturally. Design/methodology/approach – Australian ( n =251) and Singaporean ( n =340) health managers, respectively of Anglo and...

Purpose – The purpose of this paper is to investigate in an Anglo and a Confucian‐Asian nation how pressure is exerted on middle managers by their subordinate staff, and the managerial activities affected. Design/methodology/approach – In a survey, Australian ( n =251) and Singaporean ( n...

Participatory action research is lauded for its emancipatory potential and practice relevance. Little research has focused on the ethical and political dimensions of power relations between management gatekeepers and staff in large organizations in the negotiation of action research. To...

Purpose – Inquiries into healthcare organisations have highlighted organisational or system failure, attributed to poor responses to early warning signs. One response, and challenge, is for professionals and academics to build capacity for quality and safety research to provide evidence for...

Purpose – This paper aims to analyse the development of patient safety as a field within which patients are peripheral stakeholders. Design/methodology/approach – The authors examined the patient safety movement from the perspective of a field in which agents struggle for control over...

Purpose – The purpose of this paper is to examine the views of community representatives participating in a large health service in Australia. Design/methodology/approach – Cross-sectional survey of 49 community representatives and interviews with a purposeful sample of representatives ( n...