Purpose – The purpose of this paper is to investigate whether providing additional prompts in a visitor expenditure survey results in higher reported expenditure. Design/methodology/approach – Respondents to a self‐completion survey of event visitors were randomly allocated either an...

The City of Gold Coast in Australia has grown rapidly over the last half century to become the sixth largest city in the country and the second largest local government by population. It is seen by many to have become the epitome of neoliberal local government in Australia. This paper critically...