In this paper, we investigate how automation alters decision-making responsibilities of mid- and upper-level managers within organizations. We develop a theoretical model of a firm with three organizational layers and two divisions. The firm is managed by an executive (principal); divisions are...

Studying factors that influence adoption of new products and technologies lies at the heart of marketing. In this paper, we study a manager's decision to adopt automation for a production process. Automation offers efficiency by generating consistent high input at low operating costs. But at the...