Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Academic Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Automation"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
The impact of customer value t...
Similar by person
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Automation
Einzelhandel
25
Retail trade
25
Consumer behaviour
24
Konsumentenverhalten
24
Beziehungsmarketing
9
Online retailing
9
Relationship marketing
9
Customer satisfaction
8
Online-Handel
8
Coronavirus
7
Customer value
7
Dienstleistungsqualität
7
Kundenwert
7
Kundenzufriedenheit
7
Ladengestaltung
7
Service quality
7
Store design
7
Belgium
6
Belgien
5
Robot
5
Roboter
5
Brand image
4
Markenimage
4
Welt
4
World
4
Customer integration
3
Customer service
3
Dienstleistungssektor
3
Kundenintegration
3
Kundenservice
3
Service industry
3
Value creation
3
Value proposition
3
Viral marketing
3
Virales Marketing
3
Automatisierung
2
Betriebliche Wertschöpfung
2
Betriebsform
2
Brand management
2
more ...
less ...
Online availability
All
Undetermined
2
Type of publication
All
Article
2
Type of publication (narrower categories)
All
Article in journal
2
Aufsatz in Zeitschrift
2
Language
All
English
2
Author
All
Brengman, Malaika
1
Cao, Hoang-Long
1
Gauquier, Laurens de
1
Hottat, Eline
1
Leroi-Werelds, Sara
1
Streukens, Sandra
1
Vanderborght, Bram
1
Willems, Kim
1
more ...
less ...
Published in...
All
Journal of retailing and consumer services
1
Journal of service management
1
Source
All
ECONIS (ZBW)
2
Showing
1
-
2
of
2
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
To automate or not to automate? : a contingency approach to service automation
Hottat, Eline
;
Leroi-Werelds, Sara
;
Streukens, Sandra
- In:
Journal of service management
34
(
2023
)
4
,
pp. 696-724
Persistent link: https://www.econbiz.de/10014338200
Saved in:
2
Together or alone : should service robots and frontline employees collaborate in retail-customer interactions at the POS?
Gauquier, Laurens de
;
Willems, Kim
;
Cao, Hoang-Long
; …
- In:
Journal of retailing and consumer services
70
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014240305
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
