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Automotive services industry
Consumer behaviour
8
Konsumentenverhalten
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Confidence
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Vertrauen
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Beziehungsmarketing
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Relationship marketing
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Social Web
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Social web
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Online retailing
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Online-Handel
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Dienstleistungsqualität
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Service quality
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Trust
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trust
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Commitment
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Distribution channel
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Gerechtigkeit
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Hospitality community
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Knowledge management
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Kundenbindung
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Perceived playfulness
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Chiou, Jyh-shen
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Journal of business research : JBR
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Chiou, Jyh-shen
;
Wu, Lei-yu
;
Chou, Szu-yu
- In:
Journal of business research : JBR
65
(
2012
)
7
,
pp. 883-889
Persistent link: https://www.econbiz.de/10009562263
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