Purpose – The purpose of this paper is to explore what the role of individuals' observations is in the implementation of technically complex projects. Design/methodology/approach – Initially essential theoretical information is presented, by reviewing the concepts of systemic view and...

Purpose – The purpose of the paper is to explore the potential of autopoiesis theory to open up new ways to understand knowledge production in business organizations. Design/methodology/approach – Initially essential theoretical information is presented, by reviewing the concept of...