Macedo de Morais, Rinaldo; Kazan, Samir; Inês … - In: Business Process Management Journal 20 (2014) 3, pp. 412-432
Purpose – Business process management (BPM) is an emerging research theme in management. BPM lifecycles are models that systematize the steps and activities that should be followed for conducting BPM projects. The theoretical and empirical studies present differences regarding the number of...