Narrow search
Showing 1 - 5 of 5
Cover Image
Sensitivity analysis and ranking a private bank branches by data envelopment analysis based on service quality approach
Tavakoli, Mohammad Mehdi; Shirouyehzad, Hadi; … - In: International journal of financial services management … 6 (2013) 2, pp. 105-117
Persistent link: https://www.econbiz.de/10010237332
Cover Image
Evaluating the efficiency of the commercial banks admired in Fortune 500 list : using data envelopment analysis
Saljoughian, Mohammad; Shirouyehzad, Hadi; Khajeh, Elaheh; … - In: International journal of productivity and quality … 26 (2019) 1, pp. 58-73
Persistent link: https://www.econbiz.de/10012027747
Cover Image
Ranking the branches of a private bank through the service quality gap approach and by using multi criteria decision making
Tavakoli, Mohammad Mehdi; Shirouyehzad, Hadi - In: International journal of productivity and quality … 12 (2013) 3, pp. 327-344
Persistent link: https://www.econbiz.de/10009788052
Cover Image
Prioritising different branches of Meli Bank based on motivation creating factors organised by gap analysis approach and multi criteria decision making : case study : Meli Bank's branches in Najafabad City
Mousavi Nejad, Monir Al-sadat; Mokhatab-Rafiei, Farimah; … - In: International journal of productivity and quality … 24 (2018) 3, pp. 301-322
Persistent link: https://www.econbiz.de/10011924243
Cover Image
Identification, ranking and clustering of electronic banking services based on customer satisfaction : case study in bank industry
Jouzdani, Javid; Shirouyehzad, Hadi; Maaroufi, Niloufar; … - In: International journal of services, economics and management 11 (2020) 2, pp. 167-190
Persistent link: https://www.econbiz.de/10012285571