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Salesperson resistance to change : an empirical investigation of anteceents and outcomes
Jaramillo, Fernando; Mulki, Jay P.; Onyemah, Vincent; … - In: The international journal of bank marketing : IJBM 30 (2012) 7, pp. 548-566
Persistent link: https://www.econbiz.de/10009668464
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Reluctant employees and felt stress : the moderating impact of manager decisiveness
Mulki, Jay P.; Jaramillo, Fernando; Malhotra, Shavin; … - In: Journal of business research : JBR 65 (2012) 1, pp. 77-83
Persistent link: https://www.econbiz.de/10009549712
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Ethical reputation and value received : customer perceptions
Mulki, Jay P.; Jaramillo, Fernando - In: The international journal of bank marketing : IJBM 29 (2011) 5, pp. 358-372
Persistent link: https://www.econbiz.de/10009295816